Legal
Privacy Policy
Effective October 23, 2026
This Privacy Policy explains how Dr. Coby Sheily DDS ("we," "us," or "the practice"), located at 4852 Melrose Avenue, Los Angeles, California 90029, collects, uses, discloses, and protects information when you visit this website, request or book an appointment, or pay a deposit.
Information we collect
- Information you provide: your name, email address, phone number, preferred appointment date and time, the service you are interested in, and any brief reason for visit you choose to share.
- Payment information: deposits are processed by a third-party payment processor. Card numbers are entered directly with that processor; we do not receive or store full card details.
- Automatically collected information: basic technical data such as browser type, device type, pages visited, and approximate location derived from IP address, used to keep the site secure and working properly.
How we use your information
- To schedule, confirm, reschedule, or cancel appointments and to send related reminders.
- To process the $150 appointment deposit and apply it to your treatment.
- To respond to your questions and communicate with you about your care.
- To operate, maintain, secure, and improve this website.
- To comply with legal, regulatory, and professional obligations.
Health information
Information you share about your dental health is treated as confidential. Once you become a patient, your protected health information is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA), the California Confidentiality of Medical Information Act (CMIA), and our Notice of Privacy Practices, which is provided at your first visit. Please do not submit detailed medical history through website forms; we will collect it securely at your appointment.
How we share information
We do not sell or rent your personal information, and we do not share it for cross-context behavioral advertising. We share information only:
- With service providers who help us operate the practice (such as scheduling, hosting, email, and payment processing), under obligations to protect it;
- With other healthcare providers when needed for your treatment, such as a specialist referral;
- When required by law, court order, or to protect the rights, safety, or property of patients, the practice, or others.
Cookies
This website uses only cookies and similar technologies that are necessary for it to function, such as remembering your session. You can control cookies through your browser settings.
Data retention and security
We keep appointment information for as long as needed to provide care and to meet legal and record-keeping requirements. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.
Your California privacy rights
Depending on your circumstances, California law may give you the right to request access to the personal information we hold about you, to request correction or deletion, and to not be discriminated against for exercising these rights. Patient records may be subject to separate retention requirements. To make a request, contact us using the details below; we may need to verify your identity before responding.
Children
This website is not directed to children under 13. Appointments for minors must be requested by a parent or legal guardian.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date above shows when it was last revised.
Contact
Dr. Coby Sheily DDS
4852 Melrose Avenue, Los Angeles, California 90029
hello@drcobysheily.com